Summary

The Consulting (external) job family encompasses roles dedicated to providing specialised expertise, strategic advice, and professional services to external clients across all areas of business. The range of roles within this family includes, but is not limited to, management consultants, strategy consultants, technology consultants, tax consultants, and implementation specialists. These positions are commonly found in professional services firms, consultancies, advisory practices, and technology companies that deliver client-facing solutions. The overarching objective is to help client organisations achieve their strategic goals, improve operational performance, solve complex problems, and implement change by leveraging deep domain knowledge, analytical capabilities, and industry experience.

Typical Activities

Engaging with external clients to understand their business objectives, challenges, and requirements, and developing tailored solutions that address their specific needs.
Conducting in-depth analyses of client operations, market conditions, and organisational structures to identify opportunities for improvement and formulate actionable recommendations.
Designing and delivering project proposals, statements of work, and presentations that clearly communicate recommended strategies and expected outcomes to client stakeholders.
Managing and coordinating consulting engagements from initiation through to completion, ensuring that deliverables meet quality standards, timelines, and client expectations.
Supporting the sale and business development of the organisation's professional services, including responding to requests for proposals and building long-term client relationships.
Collaborating with cross-functional teams, including technology, finance, and operations specialists, to deliver integrated solutions that drive measurable results for clients.

Synonyms or related job titles

Consultant, Management Consultant, Strategy Consultant, Senior Consultant, Associate Consultant, Managing Consultant, Principal Consultant, Advisory Consultant, Engagement Manager, Client Advisor, Partner, Associate Partner.

Summary

The Business Consulting job family comprises roles that provide expert advice and strategic recommendations to help client organisations improve their operations, performance, and competitive positioning. The range of positions includes, but is not limited to, business consultants, management consultants, strategy advisors, and organisational development specialists. These roles are found in management consulting firms, professional services organisations, and advisory practices serving clients across all industries. The overarching objective is to assess a client's current business situation, identify areas for improvement, and develop customised plans and strategies that drive sustainable growth, operational efficiency, and measurable business outcomes.

Typical Activities

Analysing client business processes, organisational structures, and market positioning to identify inefficiencies, risks, and opportunities for strategic improvement.
Developing and presenting tailored business strategies, transformation roadmaps, and performance improvement plans that align with client objectives and industry best practices.
Facilitating workshops, interviews, and stakeholder engagement sessions to gather requirements, build consensus, and support organisational change initiatives.
Managing consulting projects from scoping and proposal development through to implementation and post-engagement review, ensuring deliverables meet agreed quality standards.
Preparing and delivering compelling proposals, statements of work, and client presentations that articulate recommended solutions and their expected business impact.
Monitoring and evaluating the outcomes of implemented recommendations, providing ongoing advisory support to ensure sustained results and client satisfaction.

Synonyms or related job titles

Business Consultant, Management Consultant, Strategy Consultant, Business Advisor, Organisational Development Consultant, Operations Consultant, Business Transformation Consultant, Performance Improvement Consultant, Change Management Consultant, Corporate Strategy Advisor.

Summary

The Technology Consulting (Software Architecture) job family comprises roles that specialise in designing and developing IT architecture solutions for external clients. The range of positions includes, but is not limited to, IT architects, software architects, solutions architects, and enterprise architects working in a consulting capacity. These roles are found in IT consulting firms, systems integrators, and professional services organisations that deliver architecture and design services to clients across multiple industries. The overarching objective is to help client organisations build robust, scalable, and secure technology foundations by performing technical planning, developing architecture blueprints, and ensuring seamless integration across operating systems, platforms, networks, and management tools.

Typical Activities

Consulting with clients to understand their technical requirements, business objectives, and existing infrastructure, and translating these into comprehensive architecture solutions.
Designing and developing IT architecture blueprints that address client needs across areas such as operating systems platforms, networking, system management tools, and cloud environments.
Performing technical planning and feasibility assessments to evaluate architecture options, identify risks, and recommend optimal approaches for client projects.
Integrating architecture solutions with the client's existing systems and departments to ensure seamless interoperability and organisation-wide alignment.
Documenting architecture designs, standards, and guidelines to support knowledge transfer, future maintenance, and consistent implementation across client environments.
Advising clients on emerging architecture trends, technologies, and best practices to support long-term scalability, security, and performance of their IT landscape.

Synonyms or related job titles

IT Architect, Software Architect, Solutions Architect, Enterprise Architect, Technical Architect, Systems Architect, Cloud Architect, Infrastructure Architect, Platform Architect, Architecture Consultant.

Summary

The Technology Consulting (Software Customizing) job family comprises roles that analyse external client needs and adapt business process software solutions to match those needs. The range of positions includes, but is not limited to, ERP analysts, CRM analysts, HRIS analysts, business intelligence analysts, and software customisation engineers working in a consulting capacity. These roles are found in IT consulting firms, enterprise software vendors, systems integrators, and professional services organisations serving clients across all industries. The overarching objective is to leverage in-depth knowledge of business processes and industry-specific software to configure, customise, and optimise applications so that they align with each client's unique operational requirements and strategic goals.

Typical Activities

Analysing client business processes and requirements to identify how existing software solutions can be configured or customised to meet their specific operational needs.
Implementing and customising enterprise software applications, including ERP, CRM, HRIS, and business intelligence systems, to align with client workflows and objectives.
Configuring system settings, workflows, and data structures within software platforms to ensure optimal performance and usability for client organisations.
Training client personnel on customised software solutions, ensuring they can use the systems effectively and independently in their daily operations.
Keeping up with current software developments, product updates, and market innovations to advise clients on new features and enhancements that may improve their business processes.
Collaborating with development teams, project managers, and client stakeholders to plan, test, and deploy software customisations within agreed timelines and quality standards.

Synonyms or related job titles

Software Customisation Engineer, ERP Consultant, CRM Consultant, HRIS Consultant, ERP Analyst, CRM Analyst, HRIS Analyst, Business Intelligence Consultant, Application Consultant, Functional Consultant, Configuration Specialist.

Summary

The Technology Consulting (Software Development) job family comprises roles that analyse client needs and create bespoke business process software solutions through design, coding, and testing. The range of positions includes, but is not limited to, consulting application engineers, software developer consultants, and technical consultants specialising in custom development for external clients. These roles are found in IT consulting firms, software development companies, systems integrators, and professional services organisations. The overarching objective is to combine deep coding expertise with an understanding of client business processes to deliver tailor-made software applications, ranging from web-based platforms to user interface designs, that solve specific client challenges and support their operational and strategic goals.

Typical Activities

Analysing client requirements and translating business needs into detailed technical specifications for custom software solutions.
Designing, coding, and testing bespoke software applications using appropriate programming languages, frameworks, and development methodologies to meet client specifications.
Developing specific program logic and integrating standard modules to create tailor-made applications that address unique client business processes and workflows.
Collaborating with client stakeholders, project managers, and cross-functional teams to ensure that developed solutions align with business objectives and technical standards.
Training client personnel on newly developed software applications, providing documentation and knowledge transfer to support effective adoption and ongoing use.
Performing quality assurance, debugging, and iterative refinement of software solutions based on client feedback, testing results, and evolving requirements.

Synonyms or related job titles

Consulting Application Engineer, Software Developer Consultant, Technical Consultant, Custom Software Developer, Application Development Consultant, Solutions Developer, Software Engineering Consultant, Development Analyst, Client Solutions Developer, Consulting Software Engineer

Summary

The Technology Consulting job family encompasses roles that work with external clients to develop, recommend, and implement information technology solutions tailored to their business needs. The range of positions includes, but is not limited to, technology consultants, IT consultants, integration consultants, and solutions architects. These roles are found in IT consulting firms, professional services organisations, systems integrators, and technology companies serving clients across all industries. The overarching objective is to help client organisations leverage technology to achieve their strategic goals by assessing current IT capabilities, identifying gaps, and designing and delivering solutions that span enterprise resource planning, data strategy, cybersecurity, cloud computing, networking, and digital transformation.

Typical Activities

Consulting with clients to assess their current technology landscape, understand business objectives, and identify opportunities where IT solutions can drive measurable improvements.
Designing and recommending technology solutions, including software, hardware, and systems architectures, that address client requirements and align with industry best practices.
Developing detailed proposals, solution designs, and implementation roadmaps that clearly communicate recommended approaches and expected outcomes to client stakeholders.
Implementing and integrating technology systems across client departments, ensuring seamless connectivity, data integrity, and alignment with broader organisational goals.
Managing technology consulting engagements from discovery through to delivery, coordinating with cross-functional teams to ensure projects are completed on time and within scope.
Providing post-implementation advisory support, including system optimisation, knowledge transfer, and strategic guidance on emerging technologies and digital trends.

Synonyms or related job titles

Technology Consultant, IT Consultant, IT Advisor, Solutions Consultant, Integration Consultant, Digital Transformation Consultant, Systems Consultant, Enterprise Technology Advisor, Cloud Consultant, IT Strategy Consultant.

Summary

The Technical Product Support job family comprises roles that specialise in implementing, configuring, and supporting technology products for external clients after a sale has been completed. The range of positions includes, but is not limited to, implementation consultants, implementation specialists, after-sales support managers, and technology support specialists. These roles are found in technology companies, software vendors, systems integrators, and professional services firms that deliver post-sale technical services. The overarching objective is to ensure that clients can effectively deploy, use, and maintain purchased technology products by providing hands-on implementation, configuration, testing, training, and ongoing technical support.

Typical Activities

Evaluating client requirements and recommending tailored technical solutions that align with the client's business objectives and existing technology environment.
Implementing and configuring technology products for clients, including installation, system setup, data migration, updates, and integration with existing infrastructure.
Testing and troubleshooting installed systems to identify and resolve technical issues, bugs, and performance problems before and after go-live.
Developing and delivering training programmes and documentation to enable client personnel to use the implemented technology products effectively and independently.
Collaborating with project management, sales, and product development teams to refine products, services, and implementation methodologies based on client feedback.
Providing ongoing post-implementation support, including maintenance, system monitoring, and resolution of technical enquiries to ensure continued client satisfaction.

Synonyms or related job titles

Implementation Consultant, Implementation Specialist, Implementation Manager, Implementation Analyst, After Sales Support Manager, After Sales Support Specialist, Technology Support Specialist, Technical Deployment Consultant, Product Support Engineer, Solutions Implementation Specialist.

Please match in this collective family all specialized Consulting jobs that cannot be assigned to one of the above-mentioned families. Competencies from the parent family will be shown. A selection of parent family-specific Benchmark Job Matches is available and can be selected manually. The availability of benchmark job matches depends on the survey vendor chosen.

Summary

The Tax Consulting job family comprises roles that focus on providing expert advice, guidance, and strategic solutions on tax matters to external clients. The range of positions includes, but is not limited to, tax consultants, tax advisors, tax analysts, and tax compliance specialists. These roles are typically found in professional services firms, tax advisory practices, accounting firms, and specialised consultancies serving corporate and individual clients. The overarching objective is to help clients navigate complex tax laws and regulations, optimise their tax positions, ensure compliance with local, national, and international tax requirements, and support informed decision-making on transactions, restructurings, and business strategies with significant tax implications.

Typical Activities

Advising external clients on the tax implications of business decisions, including mergers, acquisitions, restructurings, investments, and cross-border transactions.
Preparing and reviewing complex tax returns and filings, ensuring accuracy, regulatory compliance, and timely submission to the relevant authorities.
Developing and implementing tax planning strategies that optimise clients' tax positions through effective use of available credits, deductions, and incentives.
Representing clients in interactions and negotiations with tax authorities, supporting audits, investigations, and dispute resolution processes.
Collaborating with financial, legal, and operational stakeholders to design efficient and compliant tax structures aligned with broader business objectives.
Maintaining detailed records and documentation related to tax planning, filing, and compliance processes to ensure clarity, accuracy, and audit readiness.

Synonyms or related job titles

Tax Consultant, Tax Advisor, Tax Analyst, Tax Specialist, Tax Strategist, Tax Compliance Specialist, Tax Planning Consultant, International Tax Advisor, Transfer Pricing Consultant, Tax Manager.