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Consulting (external)

Summary

These consultants are responsible for overseeing and delivering effective consulting services for external customers, including organizational development, implementing technology solutions, developing and refining business strategies, and outsourcing support tasks. They will work in tandem with the client to develop a solution that is tailored for the client’s needs. They may also oversee staffing for client projects.

Typical activities

  • Oversee a variety of consulting services for clients, from business strategy development to working with IT to implement technology solutions.
  • Sell and oversee the delivery of the organization’s services.
  • May be involved in the management of client projects

Synonyms or related job titles

Consultant, Analyst

Summary

Business consulting generalists work with clients to streamline processes and boost company agility using proven or innovative means, such as strategic planning, business performance improvement plans, and more. They may also create and present proposals and SOWs, respond to RFPs, and coordinate with other departments to plan and execute projects. 

Typical activities

  • Use a variety of tools, such as strategic planning and business performance improvement plans, to streamline companies and processes.
  • Work with clients to create plans for navigating complex problems and major market shifts.
  • Collaborate with other departments to plan and execute projects.

Synonyms or related job titles

Business Consultant, Management Consultant, Business Analyst

Please match in this collective family all specialized external Consulting jobs that cannot be assigned to one of the above-mentioned families. Competencies from the parent family will be shown. A selection of parent family-specific Benchmark Job Matches is available and can be selected manually. The availability of benchmark job matches depends on the survey vendor chosen.

Summary

Technical product support consultants will implement technology products for clients after a sale is made. This could include installation, system configuration, performing updates, testing, and maintenance. They will communicate with clients in order to discover their business objectives and develop solutions that move them toward their goals. They may also work alongside project management teams to refine products and processes.

Typical activities

  • Coordinate with clients, discovering business objectives and recommending tailored solutions.
  • Implement technology products for clients, including installation, updates, maintenance, and more.
  • Test and troubleshoot installed systems to discover problems, bugs, etc.
  • Work alongside project management and sales teams to refine products and services.

Synonyms or related job titles

After Sales Support Manager, After Sales Support Specialist, Implementation Analyst, Implementation Consultant, Implementation Specialist, Implementation Manager, Technology Support Specialist

Summary

Technology consultants work with clients to develop and implement IT solutions for consulting clients. This may include software, hardware, and systems that support Enterprise Resource Planning (ERP), information systems security, data strategy, networking, and more. They must work alongside clients to discover business objectives and needs, then develop reports that clearly communicate recommended solutions.

Typical activities

  • Consult with clients to determine business objectives and needs.
  • Develop a slate of recommended solutions for all IT-related problems and present those recommendations to clients.
  • Implement systems that offer IT support for the business’s various departments.

Synonyms or related job titles

Technology Consultant, Technology Analyst, IT Consultant, Integration Consultant

Summary

Technology consultants specializing in software architecture will work with clients to develop IT architecture solutions tailored for their needs. This may include projects such as operating systems platforms, system management tools, networks, and more. They will perform technical planning, architecture development, and integration with the client’s various systems.

Typical activities

  • Consult with clients to develop IT solutions that meet their individual needs.
  • Design and develop a variety of IT architecture solutions, including OS platforms, networking, and more.
  • Coordinate with the client’s departments to ensure optimal business wide integration.

Synonyms or related job titles

IT Architect, Software Architect

Summary

Technology consultants specializing in software customizing analyse clients’ needs and design business process software solutions accordingly. They use their in-depth knowledge of business areas and industry-specific software to implement customized applications that have been configured with the client’s goals in mind. They will also train client personnel so that they can use the custom software solutions effectively.

Typical activities

  • Analyse clients’ needs and develop appropriate software solutions.
  • Implement customized software for a variety of applications, including HR systems, supply chain systems, etc.
  • Train client personnel to use software effectively and efficiently.

Synonyms or related job titles

Software Customisation Engineer, ERP Analyst, CRM Analyst, HRIS Analyst, BI Analyst, ERP Developer, CRM Developer, HRIS Developer, BI Developer

Summary

Technology consultants specializing in software development analyse clients’ needs and creates business process software solutions accordingly. They use their in-depth knowledge of coding along with their understanding of various business areas to design, code, and test tailor-made software. Depending on the needs of the client, specialization can range from web-based applications to UI design and everything in between.

Typical activities

  • Analyse clients’ needs and develop appropriate software solutions via designing, coding, and testing.
  • Create specific program logic and uses standard logic modules to develop innovative applications.
  • Train client personnel to use software effectively and efficiently.

Synonyms or related job titles

Software Developer, Software Engineer