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Human Resources

Summary
The Human Resources job family is responsible for the administration and management of all aspects of the human resources function within an organization. This includes employee recruitment and selection, employee benefits and compensation, employee relations and communications, and employee training and development.

Job holders play a critical role in ensuring that an organization's workforce is properly managed and aligned with the organization's strategic goals and objectives. They support an organization through staffing and related human resource tasks. They design, implement, and maintain various policies and programs related to recruitment, staff development, compensation and benefits, diversity, and employee relations. They may also develop or adjust programs to maintain a company’s competitiveness and appeal as an employer. 

Typical Activities

  • Designs, implements, and manages all HR-related policies, procedures, and programs.
  • Recruits, interviews, and hires new employees.
  • Oversees staff development and responds to complaints from and about employees.
  • Plans for the long-term HR health of an organization.

Synonyms or related job titles

People Management, Workforce Management, Human Capital Management, Personnel Administration, Personnel Management, HR Administrative Assistant, HR Associate, Personnel Clerk, Employee Relations Manager, HR Administration Director, HR Director, HR Manager, Human Resources Operations Manager, People Operations, Employee Experience

Summary
The Recruitment job family is responsible for sourcing, attracting, screening and referring candidates for employment opportunities within an organization. 

Job holders identify and attract top talent for an organization through the use of various sourcing methods. They work closely with hiring managers to ensure that the organization is able to find and hire the best possible candidates for open positions. They may also develop recruiting strategies, conduct recruitment campaigns, and maintain records and files related to applicants. 

Typical Activities

  • Maintains and updates job descriptions and job specifications.
  • Sources and attracts candidates by using databases, social media etc..
  • Screens candidates resumes and job applications.
  • Schedules initial phone screenings, coordinates and conducts interviews.
  • Conducts interviews and shortlists candidates.
  • Liaises with recruitment agencies.
  • Negotiates salaries, benefits and other terms and conditions of employment.
  • Onboards new employees and provides orientation and training.
  • Monitors and reports on the effectiveness of recruitment campaigns.
  • Supports Succession and Talent Management processes.

Synonyms and related job titles

Talent Acquisition, Recruiter, Active Sourcing, Talent Brokers, Talent Scouts, Recruitment Specialist, Recruitment Manager

Summary
The Compensation and Benefits job family provides a comprehensive and coordinated approach to the design, delivery, and administration of all compensation and benefits programs for employees of the company. 

This may include the design of compensation structures such as pay bands and bonus schemes, performance management systems, stock options, allowances and company car policies, non-monetary benefits, and company pension schemes. 

Other tasks may include working with job evaluation / job classification systems and market benchmarks or ensuring compliance with legal requirements such as equal pay claims.

Typical Activities

  • Creates and operates compensation processes and policies.
  • Designs and maintains data models for HR IT systems.
  • Provides data for HR strategy development.
  • Acts as contact for employees’ questions about compensation or related complaints.
  • Participates in compensation surveys to ensure competitive pay structures.

Synonyms or related job titles

Total Rewards Management, Pay and Allowances Management, Compensation and Benefits, Benefits Management

Summary
The Learning and Development job family is responsible for designing, developing, and delivering training and development programs to improve the performance of individuals and groups within an organization. 

Job holders identify training and development needs for employees across the organization and create training programs to address those needs. They Develop and implement learning and development initiatives, including e-learning programs, instructor-led training, and workshops. Also they evaluate the effectiveness of training programs and make improvements as necessary.

Typical Activities

  • Develops and implements competency models and related processes of performance management, succession planning, and talent management.
  • Designs, supervises and evaluates coaching, mentoring, and training programs.
  • Advises management concerning personnel and managerial policies and practices and their potential effects on organizational effectiveness and efficiency.

Synonyms and related job titles

Personnel Development, Talent Management, Talent Development, Organizational Development, Education and Development

Summary
The Training job family is responsible for designing and delivering training programs that help employees develop the skills they need to be successful in their jobs. Job holders manage the training programs of the company and ensure that all operational training and development programs are carried out according to corporate standards or legal requirements. 

They design or conduct work-related training and instruction programs to improve individual skills or organizational performance. 

Typical Activities

  • Develops criteria for management and development of training programs.
  • Assesses training requirements, and regularly reviews them to ensure the company is compliant with local and national regulations.
  • Develops various training course materials.
  • Trains instructors and supervisors in techniques and skills for training and dealing with employees.

Synonyms and related job titles

Trainer, E-Learning Developer, Job Training Specialist, Management Development Specialist, Technical Trainer, Training Specialist, Instructor

Summary
The HR Service Center job family is responsible for providing efficient and effective customer service to internal and external customers on a variety of HR topics. They are the first point of contact for HR inquiries and are responsible for routing inquiries to the appropriate HR resource. 

Job holders also provide support with HR systems and processes, and assist with the administration of HR programs and initiatives.

Typical Activities

  • Processes, verifies, and maintains personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
  • Responds to requests for information from employees or managers.
  • Ensures the efficiency of the service center’s operations.

Synonyms and related job titles

HR Shared Services, HR Support Center, HR Contact Center, Service Center Clerk

Summary
The HR Information and Systems Management job family plans and rusn the HR Tech Stack in an organization. They take care of the technical side of human resources in a company. They will implement processes and make data available to employees, management and all departments concerned. 

These positions are responsible for ensuring that the systems are up to date and compliant with all applicable laws and regulations. They also work with HR staff to troubleshoot any issues that may arise.

Typical Activities

  • Develops, implements, operates, and supports the use of computerized systems for HR processes.
  • Provides users with technical support for HR systems problems.
  • Oversees the implementation of new processes and trains users to operate them effectively.
  • Stays abreast  of and evaluates advances in HR technology, such as Software as a Service (SaaS). 

Synonyms and related job titles

Human Resources Information System (HRIS), Human Resources Management System (HRMS), Human Capital Management (HCM) System

Summary
The Payroll job family encompasses positions that are responsible for administering employee payrolls, processing payroll-related transactions, and ensuring compliance with payroll-related regulations. 

Job holders may develop and implement various payroll-related policies and systems across the company. They ensure the company is compliant with local and federal payroll regulations. 

Typical Activities

  • Prepares and processes the monthly payroll, computes deductions for income and social security taxes.
  • Provides payroll-related reports to management and other stakeholders.
  • Provides information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.

Synonyms and related job titles

Wage Administration, Wages Clerk, Payroll Administrator, Payroll Assistant, Payroll Clerk, Payroll Coordinator, Payroll Representative, Payroll Specialist, Payroll Technician

Discontinued: will be migrated to Environment, Health and Safety

Summary

The Equality, Diversity and Inclusion job family is responsible for developing and implementing policies and practices that promote equality, diversity and inclusion within the organization. This includes developing and delivering training on equality, diversity and inclusion, and conducting research on the impact of these policies and practices. The job family also provides advice and support to employees on issues relating to equality, diversity and inclusion.

Typical Activities

  • Advises on equality, diversity and inclusion issues.
  • Ensures that all employees and job applicants are treated fairly and equally, regardless of their race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
  • Collaborates with internal and external stakeholders to develop and implement policies and programs to promote diversity, inclusion and equality.
  • Investigates and resolves complaints relating to equality, diversity and inclusion.
  • Links employees to available resources and services.

Synonyms or related job titles

Social Worker, Equality, Diversity and Inclusion Officer, Equality, Diversity and Inclusion Specialist

Please match in this collective family all specialized Human Resources jobs that cannot be assigned to one of the above-mentioned families. Competencies from the parent family will be shown. A selection of parent family-specific Benchmark Job Matches is available and can be selected manually. The availability of benchmark job matches depends on the survey vendor chosen.

Summary
The HR Business Partner job family is responsible for providing human resources support to business units and employees. This includes developing and implementing HR policies and programs, managing employee relations, and providing advice and guidance on a variety of HR topics. Business Partners also work closely with other members of the HR team to ensure the effective delivery of HR services.

They shape and implement HR strategies and personnel activities within the organization. They will often coach and provide feedback to key stakeholders to help improve business efficiency.

Typical Activities

  • Influences, develops, and implements HR policies.
  • Influences and builds relationships with people around the business.
  • Consults with employees and managers to resolve HR issues.
  • Organizes talent management and succession planning.
  • Assists senior management in the development of business strategies.

Synonyms or related job titles

People Partner, HR Business Partner