job families

In addition to family-specific job titles, this approach can serve to optimise personnel development by designing a dedicated competency model. Further HR processes such as personnel planning or personnel marketing can be geared to the needs of these job clusters which makes job families a useful variable in statistical analysis, reporting and HR controlling.

Also referred to as occupation families, job families allow similar professions to exist in different parts of an organisation. It means position clusters cannot be derived solely from the organisational chart.

Depending on company strategy, job families can also be the basis for differences in the remuneration policy. Typically, remuneration of sales functions differs from other functions - there’s a different pay mix with a higher variable pay.

Separate pay bands can be modelled for particular high-demand occupations. If and when this is recommendable should be checked in each individual case.

Job families can be defined at any level of detail and typically the process follows the existent or planned categories of functions. The more heterogeneous the positions in a job family, the more sense it makes to further segment them into sub-families.

Job families can also be referred to as occupation families, depending on the organisation. Same or similar professions can exist in different parts of an organisation, thus position clusters often cannot be derived solely from the organisational chart only.

gradar’s Global Job Families

We have based gradar's 138 global job families on an analysis of the most used benchmark jobs from ‘general industry’, ‘high-tech’ and ‘retail’ compensation surveys. This list is expanded to incorporate specific industries such as ‘insurance’ and ‘retail banking’:

Business Administration

  • Office Clerks
  • Receptionist / Switchboard
  • Secretarial / Business Assistance

Consulting (external) (new in 2018)

  • Business Consulting
  • Technology Consulting
  • Technology Consulting (Software Architecture)
  • Technology Consulting (Software Customizing)
  • Technology Consulting (Software Development)
  • Technical Product Support

Corporate Affairs

  • Internal Communications
  • Investor Relations
  • Public Relations
  • Government Relations

Customer Service

  • Technical Customer Service
  • Non Technical Customer Service
  • Call Centre


  • Application Engineering (Automotive)
  • Calculation / Simulation Engineering (Automotive)
  • Civil / Construction Engineering
  • Electrical Engineering
  • Mechanical Engineering
  • Electronics Engineering
  • Prototype Engineering (Automotive)
  • Sales Engineering (Automotive)
  • Technicians / Skilled Trade
  • Testing and Measuring Engineering (Automotive)
  • Trial / Test / Verification Engineering (Automotive)


  • Accounting
  • Bookkeeping
  • Credit / Collections
  • Controlling / Financial Analysis
  • Financial / Business Audit
  • Tax
  • Treasury

Franchising (new in 2017)

  • Franchise Sales
  • Franchise Operations

Human Resources

  • Recruitment
  • Compensation and Benefits
  • Learning and Development
  • Training
  • HR Service Centre
  • HR Information / Management Systems
  • Payroll
  • Safety / Health / Environment

Information Technology

  • IT Administration
  • IT Network Architecture / Planning
  • IT Network Administration
  • IT Helpdesk
  • IT Security

Insurance (new in 2018)

  • Actuarial - Life
  • Actuarial - Non-Life
  • Claims - Life
  • Claims - Non-Life
  • Insurance Product Development
  • Underwriting - Life
  • Underwriting - Non-Life
  • Underwriting - Reinsurance

Legal Services

  • Legal Support


  • Market Research
  • Product Management
  • Pricing
  • Product / Marketing Communications
  • Brand Marketing
  • Trade Marketing
  • E-Commerce Marketing


  • Maintenance
  • Quality / Product Testing

Product Developments
Project Management (new in 2018)

  • Project Management (external)
  • Business Consulting Project Management (external)
  • IT Consulting Project Management (external)

Process Management
Real Estate / Facility Management

  • Design and Construction
  • Real Estate Management
  • Facility Management
  • Site Selection / Acquisition

Research and Development
Retail (new in 2017)

  • Loss Prevention
  • Merchandise Buying
  • Merchandise Management
  • Merchandise Planning and Allocation
  • Multi-Store Management
  • Product Design Creative
  • Product Design Technical
  • Regional Store Management
  • Store Cashier / Checkout
  • Store Department Management
  • Store Management
  • Store Operations
  • Store Sales
  • Storeroom

Retail Banking (new in 2018)

  • Retail Banking - Management
  • Retail Banking - Product Consulting
  • Retail Banking - Product Development
  • Retail Banking - Sales and Service


  • Key Account Management
  • Sales Support / Administration
  • Sales Effectiveness
  • Sales Training

Software Development

  • Requirements Engineering
  • ERP Configuration / Customisation
  • Database Development
  • Software Testing

Supply Chain Management

  • Purchasing / Procurement
  • Materials Management
  • Logistics
  • Warehousing

Website Development

  • Web Analytics
  • Web Content Management
  • Search Engine Optimisation
  • Webdesign / Graphic-Design
  • Website / Online-systems Administration

Visual Merchandising

  • Visual Merchandising Store Operations

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