familias de puestos

Las familias de puestos son una herramienta organizativa para agrupar puestos similares en agrupaciones de puestos.

Además de los cargos propios de una familia, este método puede contribuir a optimizar el desarrollo del personal mediante el diseño de un modelo de competencias especializado. Otros procesos de RR. HH., como la planificación o el marketing del personal, pueden adaptarse dependiendo de las necesidades de estas agrupaciones de puestos, lo cual convierte a las familias de puestos en una variable útil del análisis estadístico, la elaboración de informes y el control de RR. HH.

Las familias de puestos, también denominadas familias profesionales, permiten que existan profesiones similares en distintas partes de la organización, lo cual implica a su vez que las agrupaciones de puestos no pueden derivar únicamente del organigrama.

Dependiendo de la estrategia de la empresa, las familias de puestos también pueden constituir la base de las diferencias de la política de retribuciones. Por lo general, la retribución de las funciones de ventas difiere de otras funciones: hay un mix de retribuciones distinto con una retribución variable superior.

Es posible adaptar distintas bandas salariales para profesiones específicas con una demanda particularmente alta. En todo caso, debería comprobarse si esto es recomendable y cuándo lo es, en función de cada caso individual.

Las familias de puestos pueden definirse con distinto nivel de detalle y, por lo general, el proceso sigue las categorías o funciones actuales o planificadas. Cuanto más heterogéneos son los cargos de una familia de puestos, más sentido tiene segmentarlos aún más, en subfamilias.

Las familias de puestos también pueden denominarse familias profesionales, en función de la organización de la que se trate. Las mismas profesiones o profesiones similares pueden existir en distintas partes de la organización, por lo que las agrupaciones de puestos no suelen poder derivarse exclusivamente del organigrama.

Familias de puestos

Familias de puestos globales de gradar

Las 138 familias de puestos globales de gradar se basan en un análisis de los puestos de referencia más utilizados en las encuestas de compensaciones de la “industria general”, el sector de las “altas tecnologías” y del “retail”. Esta lista se amplía para incorporar sectores específicos, como “seguros” y “banca comercial”:

Business Administration
  • Office Clerks
  • Receptionist / Switchboard
  • Secretarial / Business Assistance
  • Other Business Administration Disciplines
Corporate Affairs
  • Internal Communications
  • Investor Relations
  • Public Relations
  • Government Relations
  • Regulatory Affairs
  • Other Corporate Affairs Disciplines
  • Corporate Social Responsibility
Customer Service
  • Technical Customer Service
  • Non Technical Customer Service
  • Call Centre
  • Other Customer Service Disciplines
  • Complaints Management
  • Field Service
Engineering
  • Civil / Construction Engineering
  • Electrical Engineering
  • Mechanical Engineering
  • Electronics Engineering
  • Technicians / Skilled Trade
  • Application Engineering (Automotive)
  • Calculation / Simulation Engineering (Automotive)
  • Prototype Engineering (Automotive)
  • Testing and Measuring Engineering (Automotive)
  • Sales Engineering (Automotive)
  • Trial / Test / Verification Engineering (Automotive)
  • Structural Engineering
  • Architecture
  • Chemical Engineering
  • Other Engineering Disciplines
  • Automotive Engineering
  • Environmental Engineering
Finance
  • Accounting
  • Bookkeeping
  • Credit / Collections
  • Controlling / Financial Analysis
  • Financial / Business Audit
  • Tax
  • Treasury
  • Mergers and Acquisitions
  • Other Finance Disciplines
Human Resources
  • Recruitment
  • Compensation and Benefits
  • Learning and Development
  • Training
  • HR Service Centre
  • HR Information / Management Systems
  • Payroll
  • Safety / Health / Environment
  • Equality, Diversity and Inclusion
  • Other HR Disciplines
  • HR Business Partner
Information Technology
  • IT Administration
  • IT Network Architecture / Planning
  • IT Network Administration
  • IT Helpdesk
  • IT Security
  • Other Information Technology Disciplines
  • IT Architecture
Legal Services
  • Legal Support
  • Other Legal Services Disciplines
Marketing
  • Market Research
  • Product Management
  • Pricing
  • Product / Marketing Communications
  • Brand Marketing
  • Trade Marketing
  • E-Commerce Marketing
  • Business Development
  • Other Marketing Disciplines
  • Advertising
  • Event and Venue Management
  • Localization and Translation
  • Promotions
Production
  • Maintenance
  • Quality / Product Testing
  • Other Production Disciplines
  • Production & Maintenance Planning
Product Development
  • Other Product Development Disciplines
Project Management
  • IT Project Management
  • Project Management (external)
  • Business Consulting Project Management (external)
  • IT Consulting Project Management (external)
  • Other Project Management Disciplines
  • Agile- / Scrum-Master
  • Product-Owner
Process Management
  • Other Process Management Disciplines
Real Estate / Facility Management
  • Real Estate Management
  • Facility Management
  • Design and Construction
  • Site Selection / Acquisition
  • Other Real Estate / Facility Management Disciplines
Research and Development
  • Other Research and Development Disciplines
  • Life Science
  • Physical Science
  • Safety and Compliance
  • Laboratory Services
  • Geoscience
  • Seismology
  • Materials Science and Research
  • Metallurgy
Sales
  • Key Account Management
  • Sales Support / Administration
  • Sales Effectiveness
  • Sales Training
  • Sales Engineering
  • Other Sales Disciplines
  • Channel Sales
  • Media Sales
  • Pharma Sales
Software Development
  • Requirements Engineering
  • ERP Configuration / Customisation
  • Database Development
  • Software Testing
  • Other Software Development Disciplines
  • Software Architecture
Supply Chain Management
  • Purchasing / Procurement
  • Materials Management
  • Logistics
  • Warehousing
  • Other Supply Chain Management Disciplines
Website Development
  • Web Analytics
  • Web Content Management
  • Search Engine Optimisation
  • Webdesign / Graphic-Design
  • Website / Online-systems Administration
  • UI/UX Development
  • Other Website Development Disciplines
Retail
  • Loss Prevention
  • Merchandise Buying
  • Merchandise Management
  • Merchandise Planning and Allocation
  • Multi-Store Management
  • Product Design Creative
  • Product Design Technical
  • Store Cashier / Checkout
  • Store Department Management
  • Store Management
  • Store Operations
  • Store Sales
  • Storeroom
  • Other Retail Disciplines
Visual Merchandising
  • Visual Merchandising Store Operations
  • Other Visual Merchandising Disciplines
Franchising
  • Franchise Management
  • Franchise Operations Support
  • Franchise Sales / Recruiting
  • Other Franchising Disciplines
Retail Banking
  • Retail Banking - Product Development
  • Retail Banking - Sales and Service
  • Retail Banking - Product Consulting
Consulting (external)
  • Business Consulting
  • Technology Consulting (Software Architecture)
  • Technology Consulting (Software Customizing)
  • Technology Consulting (Software Development)
  • Technology Consulting
  • Technical Product Support
  • Other External Consulting Disciplines
Insurance
  • Actuarial - Life
  • Actuarial - Non-Life
  • Claims - Life
  • Claims - Non-Life
  • Insurance Product Development
  • Underwriting - Life
  • Underwriting - Non-Life
  • Underwriting - Reinsurance
  • Other Insurance Disciplines
Healthcare / Medical Services
  • Healthcare Support
  • Hospice / Palliative Care
  • Childbirth / Midwifery
  • Clinical Administration / Operations
  • Intensive Care
  • Nursing
  • Physicians
  • Healthcare Quality Management
  • Surgeons
  • Healthcare Professionals (non-physician)
  • Medical Technology Support
  • Mental Health
  • Rehabilitation
  • Senior Living / Nursing Homes
  • Assisted Living
  • Resident Services
  • Social Services
  • Health Advice / Education
  • Health Informatics
  • Healthcare Reimbursement
  • Telemedicine
General Management
  • Operations Management
  • Other General Management Disciplines
  • Corporate Development
Data Science and Analysis
  • Other Data Science and Analysis Disciplines
Quality Management
  • Quality Assurance
  • Quality Control
  • Quality Planning
  • Other Quality Management Disciplines
Media and Entertainment
  • Other Media and Entertainment Disciplines
  • Journalism
  • Media Production
  • Publishing
  • Video Games
Municipal / Public Services
  • Courts
  • Education
  • Public Health / Safety
  • Public Administration
  • Public Transportation
  • Public Works / Utilities
NGO Operations
  • Disaster Management / Emergency Aid and Response
  • Documentation and Information Management
  • Education / Learning and Training
  • External Relations / Partnerships and Resource Mobilization
  • Fundraising / Grant Development
  • Humanitarian Aid and Coordination
  • International Relations
  • Member Relations
  • Monitoring and Evaluation
  • Policy and Advocacy
  • Political Affairs
  • Project and Program Management
  • Public / Private Partnerships
  • Volunteer Services & Community Outreach
Universities / Higher (Tertiary) Education
  • Central Administration
  • Student Affairs
  • Libraries
  • Museums
  • Art Centers
  • Alumni Affairs
  • Athletics
  • Academic Operations

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