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Retail

Summary

Retail employees have many responsibilities directly related to the sale of the business’ products. They make sure that quality standards are being met throughout the sales process and they make sure that the retail side of the business is optimised for profitability. They are also involved in making sure stock is being handled efficiently.

Typical activities

  • Maximise sales and profitability.
  • Maintain high standards of visual presentation.
  • Ensure high-quality customer and after care service.
  • Develop commercial opportunities for the store.

Synonyms or related job titles

Retail Manager, Wholesales Trade Manager

Summary

Loss prevention employees are responsible for carrying out relevant investigations regarding inventory control. They monitor the store’s compliance with various safety standards, and they collaborate with other departments to make sure that merchandise losses are kept to a minimum.

Typical activities

  • Conduct shrink prevention training for store personnel.
  • Monitor store compliance with safety standards.
  • Perform various inventory control and loss prevention activities.
  • Collaborate continuously with store management and security.

Summary

Merchandise employees are required to manage sources and evaluate products for various assigned categories. They also need to make sur they are always maximising sales and profitability, and they are reasonable for providing leadership and support for the buying function of the business. They may also design and implement buying programs to meet the business’ goals.

Typical activities

  • Ensure merchandise meets the needs of the business.
  • Select and purchase merchandise for the business.
  • Manage relationships with suppliers and negotiate when necessary.
  • Maintain data and support documents.

Synonyms or related job titles

Merchandise Buyer, Inventory Buyer, Retail Buyer

Summary

Merchandise management employees are responsible for making sure that all of the merchandise coming into the business is in working order, before then arranging it around the store for the optimum engagement with customers. They also make note of any shortages and correspond with the suppliers to solve any issues.

Typical activities

  • Manage receipt, stock and flow of merchandise.
  • Assemble customer orders from stock.
  • Check and distribute merchandise.
  • Stock shelves and arrange displays to attract customers.
  • Unpack and examine goods received before stocking.

Synonyms or related job titles

Merchandiser

Summary

Employees in the merchandize planning department are tasked with ensuring there is always sufficed inventory on hand to meet customer demand, and to ensure that at a store level there is always enough. They also need to work with other merchandise employees to develop and implement merchandising strategies to optimise the business.

Core Duties

  • Ensure sufficient merchandise inventory to meet demand.
  • Forecast future inventory needs through analyses.
  • Ensure optimum level and content of merchandise at store level.
  • Develop strategies to optimise business opportunities.

Summary

Employees in multi-store management are responsible for the management of day to day operations in retail stores. They will be working in a defined area based on their geography, and they will monitor things like the merchandising, buying, pricing and marketing of that specific store.

Typical activities

  • Manage day to day operations of retail stores.
  • Implement various organisation policies.
  • Monitor sales and expenses.
  • Monitor the inventory and store appearance.

Please match in this collective family all specialized Retail jobs that cannot be assigned to one of the above-mentioned families. Competencies from the parent family will be shown. A selection of parent family-specific Benchmark Job Matches is available and can be selected manually. The availability of benchmark job matches depends on the survey vendor chosen.

Summary

Creative product design employees are involved in the creation and development of designs using relevant market trends. They collaborate with other departments to define the concepts and requirements of the product market, and they make sure that all designs will appeal to customers while also being feasible to produce.

Typical activities

  • Create original designs by interpreting trends and fashions.
  • Provide solutions that are differentiated from the market status quo.
  • Collaborate with sales and marketing teams.
  • Define the concepts and requirements of product market.

Synonyms or related job titles

Fashion Designer, Costume Designer, Jewellery Designer, Garment Designer

Summary

Technical product design employees work together with several other departments and marketing groups to effectively translate ideas and concepts into physical, working prototypes. They are also responsible for ensuring that there is timely development and commercialisation of all of the business’ new products.

Typical activities

  • Translate design ideas and concepts into prototypes.
  • Work closely with other departments to achieve product goals.
  • Determine and document technical specifications.
  • Maintain a working knowledge of the business’ quality standards.

Summary

Regional store managers are responsible for making sure that there is a strong communication link between the organisation as a whole and the various store and area managers. They develop and implement various marketing and merchandising plans for their area, while ensuring quality standards are being met.

Typical activities

  • Ensure sales volume and market share objectives are met.
  • Develop and implement buying and pricing plans.
  • Select and train district and store managers within their region.
  • Communicate organisation decisions to district and store management

Synonyms or related job titles

Store Manager, Supermarket Manager, Shop Manager

Summary

Store cashiers are the frontline of the business, processing purchases for customers and issuing change when necessary. They capture various pricing and product information using their scanner and register, and they may also issue refunds and exchanges. They also need to be able to answer various questions about the store from the customers.

Typical activities

  • Receive and record funds from customers.
  • Count money and issue change where necessary.
  • Operate a register and scanner to capture product and price information.
  • Handle returns and exchanges.

Synonyms or related job titles

Cashier, Ticket Clerk, Checkout Operator, Service Station Cashier, Service Station Console Operator, Store Cashier, Ticket Issuing Clerk

Summary

Store department managers are responsible for a team within a certain department of the store. They will ensure that the work being done in that department is in line with the business’ goals and values, and they work to reach goals and targets for things like sales and inventory. They also train and supervise any new staff in that department.

Typical activities

  • Manage employees working in a certain department.
  • Maximise sales and profit of their department.
  • Supervise and train new staff in that department.
  • Ensure department is meeting inventory and sales goals.

Summary

Store managers are responsible for the smooth and efficient running of individual stores, taking care of things like staff supervision, financial management and the hiring process. They work under regional and district management, and report to them when required. They also work with department managers to ensure problems are solved.

Core Duties

  • Manage the daily operation of the store.
  • Implement relevant merchandising and financial management.
  • Provide direction to store co-management and department management.
  • Improve department performance and conditions.

Summary

Store operations employees are directly involved in the day to day running of the store, helping to optimise the performance and profitability of the store. They handle things like pricing and marketing and implement new products and deal with remodels of the store when necessary. They also maintain the relevant records and reports for inventory control.

Typical activities

  • Serve as liaison between stores and home office.
  • Ensure optimal efficiency in stores.
  • Handle pricing and marketing communications.
  • Maximise store performance and profitability.

Summary

Store sales employees are involved in the general day to day operation of the store, with a focus on assisting customers and heling them when required. They are required to have an extensive knowledge of the offerings of the store and perform site level support functions such as stocking and general customer service.

Typical activities

  • Sell general merchandise products.
  • Assist with online orders for products not available in store.
  • Assist and educate customers about the store’s offerings.
  • Perform day to day operations like cashiering and loss prevention.

Synonyms or related job titles

Sales Assistant, Shop Supervisor, Checkout Supervisor, Salesperson, Shop Assistant

Summary

Storeroom employees are involved in the general maintenance of pre-approved inventory and stock levels out on the shop floor. They help to check deliveries in and count the merchandise received, and ensure the merchandise goes to the right place. They ensure the proper coding of inventory is carried out, and check the quantities stored.

Typical activities

  • Maintain inventory levels on store shelves.
  • Assist truck drivers making deliveries.
  • Contact approved vendors to reorder supplies.
  • Participate in periodic inventory audits.

Synonyms or related job titles

Storeroom Clerk