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Business Administration

Summary

Business administrators provide support to locations, teams or entire departments through a variety of office services, including word processing, data entry, office reception, basic facility maintenance, logistics for office events, copy services, and more. They also communicate with employees from a variety of departments to distribute information, collect data and prepare reports. They may also select, evaluate, and train personnel for related positions.

Typical activities

  • Perform a variety of office duties, including data entry, word processing, reception, and logistics.
  • Coordinate with personnel in other departments to prepare reports and plan events.
  • Communicate with vendors and suppliers to ensure a streamlined supply process.
  • May handle a variety of basic Finance, HR and Procurement-related tasks.

Synonyms or related job titles

Administrative Coordinator, Administrative Officer, Administrative Manager, Administrative Specialist, Business Administrator, Office Manager

Summary

Office clerks are essential personnel that perform a wide array of clerical tasks, including data entry, notetaking, word processing, stenography, spreadsheet editing, preparation of slideshows and presentation materials, overseeing office supplies, answering telephones, compiling reports, receiving and distributing mail, and more. The details and duties of a particular position will largely depend on the needs of the office or team in question.

Typical activities

  • Perform a wide variety of clerical tasks, from word processing to compiling reports.
  • May be required to answer office phones, take down and communicate messages, and handle office mail.
  • May oversee the maintenance of office equipment and ensure in-demand office supplies are available.

Synonyms or related job titles

Office Administrator, Office Manager, Administrative Clerk, Clerical Aide, Clerical Assistant, Clerk, General Clerk, Office Clerk, Office Coordinator, Office Services Specialist, Office Support Assistant

Please match in this collective family all specialized Business Administration jobs that cannot be assigned to one of the above-mentioned families. Competencies from the parent family will be shown. A selection of parent family-specific Benchmark Job Matches is available and can be selected manually. The availability of benchmark job matches depends on the survey vendor chosen.

Summary

Receptionists and switchboard operators perform a variety of reception related duties, including greeting clients at the front desk, answering and rerouting telephone calls, taking and communicating messages, and accepting deliveries. They will also provide important information about the business to visitors, clients, and callers. They may also complete basic customer service or clerical tasks, such as data entry, word processing and mail distribution.

Typical activities

  • Perform a variety of reception-area duties, from greeting visitors at the front desk to routing phone calls via switchboard.
  • Provide information and answer questions from the customers, visitors, and other interested individuals.
  • May complete basic clerical tasks such as word processing.

Synonyms or related job titles

CBX Operator, Answering Service Operator; PBX Operator (Private Branch Exchange Operator), Switchboard Operator, Receptionist, Telecommunications Clerk, Telecommunications Operator; Telephone Operator

Summary

Secretaries and business assistants support company executives, people managers and other individuals in a variety of ways, including receiving, screening, and directing calls, maintaining records and calendars, and arranging plans for meetings and travel. They will make ample use of business software to create reports, presentations, meeting minutes, correspondences, and more. They may also help develop secretarial standards and policies to be used within the organization.

Typical activities

  • Support executives and management by receiving and screening calls, maintaining records, and making travel and meeting plans.
  • Create and edit a variety of essential business documents, such as presentations, reports, and meeting minutes.
  • Consistently work in a friendly, confidential manner, ensuring sensitive data remains secure.

Synonyms or related job titles

Secretary, Team Assistant, Office Assistant, Executive Assistant, Administrative Assistant, Administrative Specialist, Administrative Support Assistant, Administrative Technician, Department Secretary, Office Assistant, Staff Assistant