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Healthcare / Medical Services

Summary

The Healthcare / Medical Services job family includes positions that provide direct patient care, medical services and support to the healthcare industry. These positions may be responsible for providing direct patient care, conducting medical research, or providing support services to the healthcare industry.

Job holders direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations. Each of these roles could involve more hands-on responsibilities such as the direct care of patients and clients, or they may involve overseeing the medical department to ensure that the correct resources are being used in the correct ways.

Typical activities

  • Provides professional medical care for comfort and well-being of patients or employees.
  • Develops preventative healthcare programs.
  • Administers prescribed medications and wound care.
  • Prepares and maintains clinical records.

Synonyms or related job titles

Clinical Director, Health Information Management, Health Management

Summary

The Healthcare Support job family consists of positions that provide individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Services include advising family caregivers.

Job holders may provide patients with information and counselling and make referrals for other services. They may also provide case and care management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare. 

Typical Activities

  • Collaborates with other professionals to evaluate patients' medical or physical condition and to assess client needs.
  • Advocates for clients or patients to resolve crises.
  • Refers patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.

Synonyms or related Job Titles

Healthcare Social Worker, Psychosocial Coordinator


1. Food / Nutrition

Summary

The Food / Nutrition job family consists of occupations that plan and conduct food service or nutritional programs to assist in the promotion of health and control of disease.

Job holders may supervise activities of a department providing quantity food services, counsel individuals, or conduct nutritional research. Duties range from monitoring food service operations to ensure conformance to nutritional, safety, sanitation, and quality standards. 

Typical Activities

  • Assesses nutritional needs, diet restrictions and current health plans to develop and implement dietary-care plans and provide nutritional counselling.
  • Advises patients and their families on nutritional principles, dietary plans, diet modifications, and food selection and preparation.
  • Counsels individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life.

Synonyms or related Job Titles

Dietitian, Nutritionist, Dietetic Technician

2. Hygiene

Summary

The Hygiene job family is responsible for reducing the number of hospital-acquired infections through sanitation, sterilization, isolation, and handwashing standards. 

Job holders focus on the efficient and effective delivery of high standards of hygiene, ensuring that cleanliness is always upheld and that all codes of conduct are satisfied. They are required to maintain safe conditions for staff and patients in the healthcare environment.

Typical Activities

  • Researches and develops methods to prevent or control nosocomial infections and their spread.
  • Educates others about the importance of hygiene and sanitation.
  • Monitors and evaluates the effectiveness of hygiene and sanitation programs.
  • Investigates sources of infections and contamination.
  • Develops plans to clean up contaminated sites.

Synonyms or related Job Titles

Hygiene Officer, Hospital Hygiene Assistant

3. Laboratory

Summary

The Laboratory job family performs a variety of medical laboratory tests for diagnosis, treatment, and prevention of disease. Duties range from conducting chemical analysis of body fluids, including blood, urine, or spinal fluid, to determining presence of normal or abnormal components to analysing laboratory findings to check the accuracy of the results.

Typical Activities

  • Operates, calibrates, or maintains equipment used in quantitative or qualitative analysis, such as spectrophotometers, calorimeters, flame photometers, or computer-controlled analysers.
  • Collects and studies blood samples to determine the number of cells, their morphology, or their blood group, blood type, or compatibility for transfusion purposes, using microscopic techniques.
  • Enters data from analysis of medical tests or clinical results into a computer for storage.

Synonyms or related Job Titles

Medical Laboratory Technologist, Clinical Laboratory Technologist, Medical Laboratory Technician, Clinical Laboratory Technician

4. Laundry

Summary

The Laundry job family operates or tends washing or dry-cleaning machines to wash or dry-clean a variety of laundry items, including bed pads, gowns, blankets, sheets, towels, and personals. Duties range from starting washers, dry cleaners, driers, or extractors, and turning valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch, and other additives. 

Job holders may also be responsible for loading articles into washers or dry-cleaning machines or directing other workers to perform loading.

Typical Activities

  • Operates extractors and driers or directs their operation.
  • Removes items from washers or dry-cleaning machines, or directs other workers to do so.
  • Sorts and counts articles removed from dryers, and folds, wraps, or hangs them.

Synonyms or related Job Titles

Clothes Washer, Washer

5. Pharmacy

Summary

The Pharmacy job family consists of positions that are responsible for the development, implementation, and evaluation of pharmaceutical policies, programs, and services. These positions provide expert advice on the selection, prescribing, dispensing, and administration of medications; collaborate with other health care professionals to optimize patient outcomes; and promote the rational use of medications.

Job holders provide direct patient care that optimizes the use of medication and promotes health, wellness, and disease prevention. They also monitor the patients' responses to the medications and make sure that they are taking them correctly. In addition, they keep track of the patients' medical histories and advise them on drug interactions and side effects.

Typical Activities

  • Prepares and dispenses medications prescribed by physicians and other health practitioners.
  • Counsels patients on the proper use of their medications, including how to take them, what side effects to expect, and how to store them.
  • Checks patients' records to ensure that there are no contraindications to the medications they are taking.
  • Maintains accurate records of all medications dispensed.
  • Stays up-to-date on new drugs and developments in the field of pharmacy.

Synonyms or related job titles

Pharmacist, Pharmaceutical Technician, Pharmacy Technician, Clinical Pharmacist

6. Wellness

Summary

The Wellness job family manages, coordinates or delivers fitness and wellness programs and services. 

Job holders manage and train staff of wellness specialists, health educators, or fitness instructors. Their duties range from managing or overseeing fitness or recreation facilities to ensuring safe and clean facilities and equipment.  They offer programs and services directly to clients and may also provide individual support or counselling in general wellness or nutrition.

Typical Activities

  • Supervises fitness or wellness specialists, such as fitness instructors, nutritionists, or health educators.
  • Conducts needs assessments or surveys to determine interest in, or satisfaction with, wellness and fitness programs, events, or services.
  • Develops or coordinates fitness and wellness programs or services.

Synonyms or related Job Titles

Fitness Coordinator, Wellness Officer, Fitness Instructor

Summary

The Hospice / Palliative Care job family provides advanced palliative care for patients with terminal conditions such as cancer and organ failure. 

Job holders may care for pre- and post-operative patients or perform advanced, invasive diagnostic or therapeutic procedures. Their duties range from managing patients' pain relief and sedation by providing pharmacologic and non-pharmacologic interventions, monitoring patients' responses, and changing care plans accordingly.

Typical Activities

  • Documents data related to patients' care, including assessment results, interventions, medications, patient responses, or treatment changes.
  • Diagnoses acute or chronic conditions that could result in rapid physiological deterioration or life-threatening instability.
  • Administers blood and blood product transfusions or intravenous infusions, monitoring patients for adverse reactions.

Synonyms or related Job Titles

Palliative Care Nurse, Palliative Care Assistant

Summary

The Childbirth / Midwifery job family provides prenatal care and childbirth assistance. Duties range from monitoring maternal condition during labour by checking vital signs, monitoring uterine contractions, or performing physical examinations to monitoring foetal growth and well-being through heartbeat detection, body measurement, and palpation.

Job holders will also play an important role in the postpartum period immediately after childbirth, assisting parents with this critical phase in a child's life up to and beyond 6 weeks post birth.

Typical Activities

  • Identifies, monitors, or treats pregnancy-related problems such as hypertension, gestational diabetes, pre-term labour, or retarded foetal growth.
  • Provides necessary medical care for infants at birth, including emergency care such as resuscitation.
  • Establishes and follows emergency or contingency plans for mothers and new-borns.

Synonyms or related Job Titles

Midwife, Nurse Midwife

Summary

The Clinical Administration / Operations job family is typically involved with both the financial and personnel aspects of a healthcare facility.

Job holders apply knowledge of healthcare and database management to analyse clinical data, and to identify and report trends - and may also be involved in the patient admission and resource management process. Duties range from designing and validating clinical databases, including designing or testing logic checks to processing clinical data, including receipt, entry, verification, or filing of information.

Typical Activities

  • Contributes to a wide range of processes in the clinical environment, including financial and personnel aspects.
  • Develops project-specific data management plans that address areas such as coding, reporting, or transfer of data, database locks, and workflow processes.
  • Monitors work productivity or quality to ensure compliance with standard operating procedures.

Synonyms or related Job Titles

Hospital Clerk, Medical Records Specialist, Coder, Health Information Clerk, Clinical Data Manager

Summary
The Intensive Care job family provides specialized nursing care and treatments for patients in critical or coronary care units.

Job holders on intensive care units (ICUs), including pediatric, heart and surgical ICUs, will monitor and care for those who need life-supporting measures and close observation. Duties range from evaluating patients' vital signs or laboratory data to determine emergency intervention needs to monitoring patients for changes in status and indications of conditions such as sepsis or shock and institute appropriate interventions. 

Typical Activities

  • Sets up and monitors medical equipment and devices such as cardiac monitors, mechanical ventilators and alarms, oxygen delivery devices, transducers, or pressure lines.
  • Administers medications intravenously, by injection, orally, through gastric tubes, or by other methods.
  • Monitors and assesses patients' vital signs and condition constantly.
  • Provides organisation wide medical resuscitation support and post-resuscitation convalescence.

Synonyms or related Job Titles
Advanced Critical Care Practitioner (ACCP), Intensive Care Consultant

Summary

The Nursing job family provides nursing care and services to patients in a variety of settings. These positions work to promote, maintain, and restore patients' health by providing direct care and coordinating with other health care professionals.

job holders assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records. They administer nursing care to ill, injured, convalescent, or disabled patients in a variety of facilities such as hospitals, nursing homes, clinics, private homes, group homes, and similar institutions. 

They may advise patients on health maintenance and disease prevention or provide case management. Job holder may also provide basic care and comfort to patients on an ongoing basis, including nutritional support (feeding), mobility support and personal hygiene support (bathing, dressing, grooming, toileting).

Typical Activities

  • Provides direct patient care.
  • Administers medications and treatments.
  • Assesses patients' health status and document findings.
  • Operates and monitors medical equipment, performs diagnostic tests, and documents findings.
  • Consults and collaborates with physicians and other healthcare professionals to plan and provide medical treatment.
  • Educates patients and families on health care and self-care.

Synonyms or related job titles

Registered Nurse, Licensed Nurse, Licensed Practical Nurse, Licensed Vocational Nurses, Nursing Assistant, Nursing Aide

Summary

The Physicians job family provides professional medical care and/or nonsurgical treatment to patients in a variety of settings. 

Job holders assess patients in order to diagnose, prognose, prevent and provide nonsurgical treatment for a wide range of diseases and injuries of human organ systems. They provide care mainly for adults and adolescents.

Duties range from treating internal disorders, such as hypertension, heart disease, diabetes, or problems of the lung, brain, kidney, or gastrointestinal tract to prescribing or administering medication, therapy, and other specialized medical care to treat or prevent illness, disease, or injury.  

Job holders may diagnose and treat patients in hospitals, clinics, or private practices. They may also conduct research and teach medical students. 

Typical Activities

  • Explains procedures and discusses test results or prescribed treatments with patients.
  • Manages and treats common health problems, such as infections, influenza or pneumonia, as well as serious, chronic, and complex illnesses, in adolescents, adults, and the elderly.
  • Analyses records, reports, test results, or examination information to diagnose medical conditions of patient.

Synonyms or related job titles

General Practitioner (GP), Medical Doctor, Family Doctor, Primary Care Physician, Internist

Summary
The Healthcare  Quality Management job family consists of positions that plan, direct, or coordinate quality assurance programs. 

Job holders formulate quality control policies and control quality of laboratory and care efforts. Duties range from observing care conditions to evaluating policies and practices and providing feedback and interpretation to healthcare management or staff. They are also responsible for patient safety, including the reporting, analysis and prevention of medical or process errors that can lead to adverse healthcare events.

Typical Activities

  • Stops procedures if serious healthcare risks are present.
  • Monitors performance of quality control systems to ensure effectiveness and efficiency.
  • Communicates quality control information to all relevant organizational departments, regulatory bodies, outside vendors or contractors.

Synonyms or related Job Titles
Healthcare Quality Improvement Manager, Clinical Risk Manager, Head of Performance Management, Healthcare Performance and Quality Manager

Summary

The Surgeons job family is responsible for performing surgical operations and procedures on patients. This includes positions that may specialize in a certain area of surgery, such as cardiac, neurological, or orthopedic surgery. 

Job holders perform a variety of operations depending on their specialty. They diagnose and perform surgery, alongside treating diseases, injuries, and deformities by invasive, minimally-invasive, or non-invasive surgical methods.

Duties range from analyzing a patient's medical history, medication allergies, physical condition, and examination results to verify operation's necessity and to determine best procedure to conduct research to develop and test surgical techniques that can improve operating procedures and outcomes related to injuries and diseases. Surgical procedures are commonly categorized by urgency, type of procedure, body system involved, the degree of invasiveness, and special instrumentation.

Typical Activities

  • Diagnoses and treats physical, neurological, intestinal, cardiovascular, and orthopedic conditions.
  • Provides treatments, such as medicines and surgeries, in clinics, hospital wards, or operating rooms.
  • Provides physical intervention on organs/organ systems/tissues for diagnostic or therapeutic reasons.
  • Directs and coordinates activities of nurses, assistants, specialists, residents, surgical technologists, and other medical staff.

Synonyms or related job titles

Doctor, Physician, Medical Doctor, GP

Summary
The Healthcare Professionals (non-physician) job family consists of positions that provide direct patient care or direct support to patient care under the supervision of a licensed physician.

Job holders provide a range of qualified diagnostic, technical, therapeutic, and support services in connection with health care. They are involved with the delivery of health or related services pertaining to the identification, evaluation and prevention of diseases and disorders such as dietary and nutrition services, rehabilitation and health systems management, among others.  

They are also called Allied Healthcare Professionals and work in a variety of settings, including hospitals, clinics, community health centers, and private practice.

Typical Activities

  • Interviews patients to obtain medical information and measures their vital signs, weight, and height.
  • Operates diagnostic equipment as directed by the relevant medical professional.
  • Prepares and administers medications as directed by a physician.

Synonyms or related Job Titles
Health Associate Professional, Allied Health Professional, Physician Associate, Surgical Care Practitioner, Anaesthesia Associate, Physical Therapist, Occupational Therapist, Speech Therapist, Respiratory Therapist, Dental Hygienist, Nutritionists and Dietitian


1. Medical Imaging / Radiology

Summary

The Medical Imaging / Radiology job family operates equipment that produces images of the human body. These images are used by physicians to diagnose and treat medical conditions.

Job holders duties include preparing patients for imaging procedures, positioning patients and equipment, operating imaging equipment, and protecting patients from radiation exposure. They also maintain and calibrate equipment, keep records of procedures, and assist physicians in interpreting images.

Typical Activities

  • Monitors patients during procedures to ensure their safety and comfort.
  • Prepares patients for procedures and assist radiologists.
  • Performs diagnostic imaging procedures, such as x-rays, MRIs, and CT scans, on patients.
  • Maintains accurate patient records.

Synonyms or related job titles

Medical Imaging / Radiology Technician, Medical Imaging Technologist, Diagnostic Radiographer

Summary

Medical Technology Support jobs provide support for medical equipment and systems used in healthcare facilities. This includes installing, maintaining, repairing and troubleshooting equipment. They may also provide training to healthcare staff on the use of medical equipment. They work in a variety of settings, including hospitals, clinics, physician offices and long-term care facilities.

Specific duties may vary depending on the type of medical facility and the size of the medical staff and in some they may also be tasked with the setup and operation of medical equipment during procedures.

Typical Activities

  • Installs, sets up and tests medical equipment and devices.
  • Maintains and calibrates medical equipment, such as X-ray machines and blood-testing equipment.
  • Trains clinicians and other staff on the use of medical equipment and technology.
  • Keeps training records and equipment records.

Synonyms or related job titles
Medical Technology Assistance, Medical Technology Help, Medical Technology Resources

Summary

The Mental Health job family provides direct care and support to individuals with mental illness, developmental disabilities, and/or substance abuse disorders. 

Job holders work to promote mental health and wellness, and to prevent and treat mental health disorders. They may provide direct care and support to individuals in inpatient or outpatient settings, or they may work in community mental health settings. They may also provide support to family members and caregivers.

Typical Activities

  • Collects information about patients through interviews, observation, or tests.
  • Counsels and advises individuals and groups to promote optimum mental and emotional health, with an emphasis on prevention.
  • Assesses and treats individuals with mental, emotional, or substance abuse problems, including abuse of alcohol, tobacco, and/or other drugs.
  • Fills out and maintains client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.

Synonyms or related job titles

Mental Health Counselor, Mental Health Therapist, Mental Health and Substance Abuse Social Workers, Clinical and Counseling Psychologists, Psychologist, Psychiatrist

Summary

The Rehabilitation job family consists of positions that maximize the independence and employability of persons coping with personal, social, and vocational difficulties that result from birth defects, illness, disease, accidents, aging, or the stress of daily life. 

Job holders help patients regain physical, mental, and emotional functioning. Job holders assess, plan, organize, and participate in rehabilitative programs that improve mobility, relieve pain, increase strength, and improve or correct disabling conditions resulting from disease or injury.

Further duties may include personal and vocational counselling, training and supporting new job placements. Job holders may work in a variety of settings, including hospitals, rehabilitation centers, and community-based organizations.

Typical Activities

  • Confers with clients to discuss their options and goals so that rehabilitation programs and plans for accessing needed services can be developed.
  • Develops rehabilitation plans that fit clients' aptitudes, education levels, physical abilities, and career goals.
  • Locates barriers to client employment, such as inaccessible work sites, inflexible schedules, or transportation problems, and works with clients to develop strategies for overcoming these barriers.

Synonyms or related job titles

Physical Medicine, Physical Therapist

Summary

The Senior Living / Nursing Homes job family is responsible for providing care and services to residents in nursing homes, assisted living facilities, and other senior living communities. These positions include registered nurses, licensed practical nurses, certified nurse assistants, and other support staff. 

job holders work to ensure that residents receive the best possible care and that their quality of life is maintained. They will provide a safe, clean, and comfortable environment for residents. They will also ensure that residents receive the care and services they need to maintain their health and well-being. Job holders will typically make sure patients maintain acceptable levels of personal hygiene, have clean beds and receive proper nutrition. However, more advanced responsibilities include monitoring vital signs, giving IV's, administering medication, wound care and drawing blood. Other duties may include activities such as bathing, dressing, grooming, providing meals and transportation. 

Typical Activities

  • Develops, implements and adjusts personalized care plans for each resident.
  • Ensures that all residents receive the necessary care and attention.
  • Coordinates and oversees the delivery of care and services by staff.
  • Provides support and assistance to residents and their families.
  • Maintains compliance with state and federal regulations.

Synonyms or related job titles

Elderly Care, Senior Care, Nursing Home Care


1. Geriatric Nursing

Summary

The Geriatric Nursing job family is specialized on providing care for older adults in a variety of settings, including hospitals, nursing homes, and clinics. 

Job holders assess the needs of older adults and provide care that meets their unique, age-related needs. They educate patients and families about the aging process and the specialized care that is available to them. They also perform duties such as monitoring of health status, feeding, bathing, dressing, grooming, toileting, or ambulation of patients in a health or nursing facility. Their core duties may include medication administration and other health-related tasks. Other duties range from turning or repositioning bedridden patients to answering patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

They work in collaboration with other medical professions, their patients' families, and communities to support healthy aging, maximum functioning, and quality of life.

Typical Activities

  • Assesses and monitors the health status of elderly patients.
  • Coordinates with other members of the healthcare team to provide comprehensive care.
  • Feeds patients or assists patients to eat or drink.
  • Provides physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Provides skilled nursing care for acute health problems.

Synonyms or related job titles

Geriatric Nurse, Gerontological Nurse

Summary

The Assisted Living job family provides support in various settings depending on the needs of the care recipient and may include locations such as their home, place of work, out in the community, or at a daytime nonresidential facility.

Job holders in assisted living facilities will monitor the health status of individuals with disabilities or illness, provide care and assistance with medications, and promote social and emotional well-being. There and in other settings they will provide assistance with routine healthcare tasks or activities of daily living, such as feeding, bathing, toileting, or ambulation. They may also help with tasks such as preparing meals, doing light housekeeping, and doing laundry depending on the patient's abilities.

Typical Activities

  • Maintains records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
  • Provides residents with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Cares for residents by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Entertains, converses with, or reads aloud to patients to keep them mentally healthy and alert.
  • Coordinates with families and other care providers as necessary.

Synonyms or related job titles

Residential Care, Supported Living

Summary

The Resident Services job family consists of positions that provide a variety of services related to retirement homes or nursing home living, notably designing comprehensive plans based on the specific needs of each resident. This may include providing emotional support, organizing social activities, providing transportation, and helping with daily living tasks such as bathing, dressing, and grooming.

Job holders may also be responsible for providing direct care to residents with Alzheimer's disease or other types of dementia. Their duties include but are not limited to: providing meals and other essential services, assisting with medial and mental health needs, coordinating transportation, and providing social and recreational activities, organizing barber and beauty services, chaplain services, financial management, repair work and laundry services.

Typical Activities

  • Serves as the primary point of contact for residents and their families.
  • Schedules and coordinates appointments and tours for prospective residents.
  • Ensures the wellbeing of residents by providing direct care and services, and by ensuring that their physical and emotional needs are met.
  • Works closely with residents, families and facility staff to ensure that residents receive the highest quality of care possible.

Summary

The Social Services job family provides social services and assistance to improve and maximize the social and psychological functioning of patients and their families. 

Job holders typically connect patients and families to necessary resources and support in the community such as preventive care, providing psychotherapy, supportive counselling or grief counselling, or helping a patient to expand and strengthen their network of social supports. Their duties range from maintaining case history records and preparing reports to interviewing clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.

Typical Activities

  • Assesses the psycho-social functioning of patients and families and intervenes when necessary.
  • Maintains case history records, prepares reports, and interviews clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.
  • Connects patients and families to necessary resources and support in the community such as preventive care, providing psychotherapy, supportive counselling or grief counselling.
  • Develops and reviews service plans in consultation with patients and performs follow-ups assessing the quantity and quality of services provided.

Synonyms or related job titles
Community Organizer, Caseworker, Probation Officer, Advocate

Summary

The Health Advice / Education job family provides advice and education to individuals and groups on a range of health topics. 

Job holders work with a variety of health professionals to develop and deliver health promotion programs and materials, and provide support and advice to people with chronic health conditions. This includes a wide range of health topics from healthy eating (nutrition) and exercise , physical activity, mental health, and sexual health to managing chronic conditions and preventing disease. They may also provide guidance on how to live a healthy lifestyle and make healthy choices.

Job holders work in a variety of settings, including hospitals, clinics, community health centers, and public health departments. They may also work for government agencies or non-profit organizations.

Typical Activities

  • Provides information and support to patients and their families on a variety of health-related topics.
  • Develops and delivers health education programs and materials.
  • Collaborates with other health care providers to develop and implement health promotion and disease prevention programs.
  • Evaluates the effectiveness of health education programs and makes necessary improvements.
  • Advocates for policies and practices that promote health and wellness.

Synonyms or related job titles

Community Health Educator, Patient Education Coordinator, Health Promotion Specialist

Summary

The Health Informatics job family consists of positions that plan, design, develop, and manage information systems and resources that support healthcare and public health delivery and promote patient engagement. This includes developing and managing electronic health records (EHRs), health information exchanges (HIEs), health information databases, and other health information systems.

Typical Activities

  • Coordinates with healthcare professionals to ensure the development and effective use of health informatics systems and programs.
  • Oversees the development and implementation of health informatics systems and programs.
  • Evaluates the effectiveness of health informatics systems and programs.
  • Educates staff and providers on the use of health informatics tools and resources.

Synonyms or related job titles

Health Information Management, Health Information Systems

The Healthcare Reimbursement job family provides a wide range of support services related to the reimbursement of healthcare services. This includes claims processing, provider relations, provider enrollment, provider data management, appeals, and activities such as billing, collections, and payment processing. 

Job holders are responsible for ensuring that healthcare providers are reimbursed for the services they provide in a timely and accurate manner. They also work to ensure that patients are able to access the care they need and are entitled to.

Typical Activities

  • Compile, process, and maintain medical records of patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the respective healthcare system.
  • Identify, compile, abstract, and code patient data, including diagnosis, procedures, medical services, and equipment, using standard classification systems.
  • Handle reimbursement claims through insurance or direct invoicing.
  • Assist patients and submit claims on their behalf.
  • Ensure that all healthcare providers are properly reimbursed for their services.

Synonyms or related job titles

Medical Milling Specialist, Medical Coding Specialist, Medical Claims Processor, Insurance Reimbursement Specialist, Medicare/Medicaid Reimbursement Specialist, Medical Records Specialist, Medical Coder, Health Information Specialist, Medical Records Coordinator

Summary

The Telemedicine job family provides medical care and treatment to patients remotely using telecommunications technology. This includes assessing patients, diagnosing conditions, prescribing medications, and providing follow-up care and guidance. Telemedicine can be used for a variety of purposes, including providing care to patients in rural or under-served areas, providing after-hours care, or providing care to patients who have difficulty accessing traditional medical care.

Job holders diagnose and treat non-threatening illnesses, assist chronically ill patients in managing their conditions, and monitor patients recovering from recent surgeries. Duties range from advising patients on suitable diets and exercise regimens to improve their overall health to assisting patients in managing chronic health conditions.

Typical Activities

  • Provides remote consultation and care for patients using telecommunications technology.
  • Discusses and reviews patients' medical history, symptoms, allergies, and current medications.
  • Asks patients situation-specific questions to formulate accurate diagnoses.
  • Analyzes diagnostic test results and explains them to patients.

Synonyme or related job titles
Telehealth, Telecare, E-Health, M-Health, Digital Health, Online Health, Virtual Health