Summary
The Consulting (external) job family provides specialized expertise in all areas of business to companies wanting to achieve certain goals and improvements. Typical topics and areas include strategy, organizational development, HR, Marketing, Sales, IT, and more.
Job holders are responsible for overseeing and delivering professional services for external clients, including organizational development, implementing technology solutions, developing and refining business strategies, and outsourcing support tasks. They will work in tandem with the client to develop a solution that is tailored for the client’s needs. They may also oversee staffing for client projects.
Typical Activities
- Oversees a variety of consulting services for clients, from business strategy development to working with IT to implement technology solutions.
- Helps to increase efficiency and profitability of the client’s business.
- Analyzes and utilizes various data sources to deliver change proposals and KPIs.
- Supports the sale and delivery of own organization’s professional services.
- May be involved in the management of client projects.
Synonyms or related job titles:
Consultant, Analyst, Partner, Associate Partner, Managing Consultant, Senior Consultant, Associate Consultant, Business Analyst
Summary
The Business Consulting job family provides expert advice and recommendations to businesses in order to help them improve their operations and bottom line. They typically have a wide range of skills and knowledge in areas such as business strategy, marketing, finance, and operations. They use this expertise to assess a company's current situation and develop customized plans to help them achieve their desired results. In many cases, job holders also act as project managers, overseeing the implementation of their recommendations.
Typical Activities
- Uses a variety of tools, such as strategic planning and business performance improvement plans, to streamline companies and processes.
- Works with clients to create and execute plans for navigating complex problems and major market shifts.
- May create and present proposals and statements of work (SOW) or respond to requests for proposal (RFP).
- Uses holistic business approaches to plan and execute specific projects for and with their clients.
Synonyms or related job titles
Business Consultant, Management Consultant, Business Analyst, Business Advisor
Summary
The Technology Consulting (Software Architecture) job family specializes in software architecture works with clients to develop IT architecture solutions tailored for their needs. This may include projects such as operating systems platforms, system management tools, networks, and more. They will perform technical planning, architecture development, and integration with the client’s various systems.
Though their consulting services are routed in technology, there is always a strategic component which is to be considered in the process and integral part of the job requirements.
Typical Activities
- Consults with clients to develop IT solutions that meet their individual needs.
- Designs and develops a variety of IT architecture solutions, including OS platforms, networking, management tools, and more.
- Performs technical planning, architecture development, and integration with the client’s various systems.
- Coordinates with the client’s departments to ensure optimal business wide integration.
Synonyms or related job titles
IT Architect, Software Architect
Summary
The Technology Consulting (Software Customizing) job family analyze external clients’ needs and adapt business process software solutions that match these needs. Their in-depth knowledge of various business areas and industry-specific software helps them to find the right applications and customize systems with the client’s goals in mind. They keep up with current developments and consult their clients on new market ideas that may improve their business processes. May also train client personnel so that they can use the custom software solutions effectively.
Typical Activities
- Analyzes clients’ needs and develops appropriate software solutions.
- Implements customized software for a variety of applications, including HR systems, supply chain systems, etc.
- Trains client personnel to use software effectively and efficiently.
Synonyms or related job titles
Software Customization Engineer, ERP Analyst, CRM Analyst, HRIS Analyst, BI Analyst, ERP Developer, CRM Developer, HRIS Developer, BI Developer
Summary
The Technology Consulting (Software Development) job family analyze clients’ needs and create business process software solutions that match these needs. They combine their in-depth knowledge of coding with their understanding of various business areas. Depending on the needs of the client, specialization can range from web-based applications to UI design and everything in between.
Typical Activities
- Analyzes clients’ needs and develops appropriate software solutions via designing, coding, and testing.
- Creates specific program logic and uses standard logic modules to develop tailor-made applications.
- Trains client personnel to use software effectively and efficiently.
Synonyms or related job titles
Consulting Application Engineer, Software Developer Consultant
Summary
The Technology Consulting job family works with clients to develop and implement IT solutions for consulting clients. This may include software, hardware, and systems that support Enterprise Resource Planning (ERP), information systems security, data strategy, networking, and more. They must work alongside clients to discover business objectives and needs, then develop reports that clearly communicate recommended solutions.
Typical Activities
- Consults with clients to determine business objectives and needs.
- Develops solutions for all IT-based strategy issues and presents recommendations to clients.
- Communicates recommended solutions in compatible fashion.
- May develop and implement software, hardware, and systems that support Enterprise Resource Planning (ERP), information systems security, data strategy, networking, and more.
- Implements systems that offer IT support for the business’s various departments.
Synonyms or related job titles
Technology Consultant, Technology Analyst, IT Consultant, Integration Consultant
Summary
The Technical Product Support job family specializes in implementing and managing technology products for clients after a sale is made. This exceeds mere installation or system configuration and may include training, developing solutions and refining products and processes, as well as testing, and maintenance.
Typical Activities
- Evaluates and recommends tailored technical solutions in alignment with clients’ objectives.
- Implements technology products for clients, including installation, updates, maintenance, and more.
- Tests and troubleshoots installed systems to discover problems, bugs, etc.
- Works alongside project management and sales teams to refine products and services.
Synonyms or related job titles
After Sales Support Manager, After Sales Support Specialist, Implementation Analyst, Implementation Consultant, Implementation Specialist, Implementation Manager, Technology Support Specialist
Please match in this collective family all specialized Consulting jobs that cannot be assigned to one of the above-mentioned families. Competencies from the parent family will be shown. A selection of parent family-specific Benchmark Job Matches is available and can be selected manually. The availability of benchmark job matches depends on the survey vendor chosen.